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Just cancelled a large TP-Link order because of the recent firmware fiasco

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Just cancelled a large TP-Link order because of the recent firmware fiasco

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Just cancelled a large TP-Link order because of the recent firmware fiasco
Just cancelled a large TP-Link order because of the recent firmware fiasco
2020-11-19 21:58:06

Hi all - I just wanted to let TP-Link know, I love the TP-Link routers because of their support of OpenWRT, and have been looking at placing a large order for TP-Link Kasa switches and dimmers. However, the recent firmware issue that broke connectivity on those devices, and TP-Link's unhelpful response, has dissuaded me from this. I'll be going with Jasco z-wave switches instead.

 

It would be great if TP-Link realized that their success depends on keeping their hardware open and interoperable.

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Re:Just cancelled a large TP-Link order because of the recent firmware fiasco
2020-11-24 07:51:22

@Peng 

I totally agree with you：-D

And it seemed like they had already agreed to revert the firmware back to the previous version.

I still have faith in their support service, not the products anyway and would like to give them the last chance.

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