Unable to connect smart plug to new wireless network

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Unable to connect smart plug to new wireless network
Unable to connect smart plug to new wireless network
2021-01-28 16:45:30
Model: HS100
Hardware Version: V1
Firmware Version:

Upgraded my wi-fi and now have a different wireless network.  I can't seem to move my smart plugs to the new network.  Tried to follow the instructions in the help section but because the plug can't see the wi-fi it fails.  Any suggestions?

 

0
0
#1
Options
1 Reply
Re:Unable to connect smart plug to new wireless network
2021-01-29 12:38:40

@GillB If the new router is using WPA3 WiFi encryption then set it to WPA2 Personal 

0
0
#2
Options