HS100 stuck on "Local only" attempts to perform firmware update failed

HS100 stuck on "Local only" attempts to perform firmware update failed
HS100 stuck on "Local only" attempts to perform firmware update failed
2021-02-27 03:16:51 - last edited 2021-02-27 03:26:35
Model: HS100
Hardware Version: V2
Firmware Version: 1.5.1

Device is stuck on "Local only".  When I try to turn on remote control, it fails and says "Your device has no internet".

 

I have an internet connection on this wifi, so this is incorrect. 

 

I've attempted to perform a firmware update from 1.5.1 to 1.5.6 and the update always fails.  

 

All I get is this very unhelpful message:

"Oops!" some devices failed during firmware update.  Please try again later.

 

I've tried removing the device from Kasa and re-adding it and at that point it asked me if I wanted to do a firmware update through a different screen, but that update failed as well.  

 

I have used the device for years with Alexa and it stopped working a few months ago.  I finally realized today the problem is the device itself and not Alexa.  I can control the outlet via the Kasa app, but it doesn't work via Alexa, presumably because it is set to "Local only".

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Re:HS100 stuck on "Local only" attempts to perform firmware update failed-Solution
2021-02-27 03:26:26 - last edited 2021-02-27 03:26:35

Nevermind. I figured it out. My problem was that I had incorrectly configured my router's ARP binding and it was trying to assign another computer's IP address that was already in use.

 

This has resolved the firmware update problem and I can now control the device via Alexa as well.

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Re:HS100 stuck on "Local only" attempts to perform firmware update failed-Solution
2021-02-27 03:26:26 - last edited 2021-02-27 03:26:35

Nevermind. I figured it out. My problem was that I had incorrectly configured my router's ARP binding and it was trying to assign another computer's IP address that was already in use.

 

This has resolved the firmware update problem and I can now control the device via Alexa as well.

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