KC300 Connection Problem

KC300 Connection Problem
KC300 Connection Problem
2021-03-13 11:53:43 - last edited 2021-03-15 03:12:32
Model: KC300S2
Hardware Version: V1
Firmware Version: 1.0.21

The KC300S2  has 2 cameras but only one AC adapter.

Problem is after charging camera  1 all night, unplugged to charge camera 2 , camera 1 loses connection to network.

Both cameras work well, video good, notifications work, but ONLY when connected to power supply.

Any sugggestions?

 

 

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1 Accepted Solution
Re:KC300 Connection Problem -Solution
2021-03-13 12:42:05 - last edited 2021-03-15 03:12:32

@Uncleron52 

Uncleron52 wrote

The KC300S2  has 2 cameras but only one AC adapter.

Problem is after charging camera  1 all night, unplugged to charge camera 2 , camera 1 loses connection to network.

Both cameras work well, video good, notifications work, but ONLY when connected to power supply.

Any sugggestions?

 

 

Me again,  suggest looking for the tiny plastic tape covering the battery terminal. 

Once removed from the battery,  all appears to be working. 

Hope my post helps others avoid the same issue. 

Kasa,  how about some data on charge time and battery run time. 

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1 Reply
Re:KC300 Connection Problem -Solution
2021-03-13 12:42:05 - last edited 2021-03-15 03:12:32

@Uncleron52 

Uncleron52 wrote

The KC300S2  has 2 cameras but only one AC adapter.

Problem is after charging camera  1 all night, unplugged to charge camera 2 , camera 1 loses connection to network.

Both cameras work well, video good, notifications work, but ONLY when connected to power supply.

Any sugggestions?

 

 

Me again,  suggest looking for the tiny plastic tape covering the battery terminal. 

Once removed from the battery,  all appears to be working. 

Hope my post helps others avoid the same issue. 

Kasa,  how about some data on charge time and battery run time. 

Recommended Solution
1
1
#2
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