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Thumbnails not loading

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Thumbnails not loading

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Gyovany96

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2022-01-12 19:08:05 - last edited 2022-01-13 11:31:59

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Thumbnails not loading

2022-01-12 19:08:05 - last edited 2022-01-13 11:31:59

Model: Archer AX1500

Hardware Version: V1

Firmware Version: 1.8.5 Build 20210702 Rel. 60380

When I'm using WiFi connection from this router, Twitch thumbnails not loading at all. Also if I try to refresh some online widget or check Magisk for updates it takes so long.. I don't know why.. If I'm switching to Mobile Data everything is working perfectly. What can I do to fix this on WiFi? On my providers old ZTE modem everything worked perfectly.. Is there any setting I need to change on this AX1500?

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user30

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2022-01-13 10:57:49 - last edited 2022-01-13 11:31:59

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Re:Thumbnails not loading-Solution

2022-01-13 10:57:49 - last edited 2022-01-13 11:31:59

@Gyovany96 Set MTU size to 1480 in router settings and clone MAC address.

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Kevin_Z

2022-01-13 11:09:20

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Re:Thumbnails not loading

2022-01-13 11:09:20

@Gyovany96

Hello, who is your ISP? Can you confirm if the WAN IP address and DNS servers on the AX10 are the same as on the old ZTE modem? You can try to change the DNS servers on the AX10 to Google's 8.8.8.8 or Cloudflare's 1.1.1.1, then confirm if it will load.

How does the device connect to the AX1500 network when you are trying to load Thumbnails? Is the network speed normal if you run speedtest?

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Gyovany96

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2022-01-13 11:31:50

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Re:Thumbnails not loading

2022-01-13 11:31:50

@user30 I've changed MAC to Clone and now it's working. Thank you so much, that was so easy fix :D

Gyovany96

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2022-01-13 11:36:23

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Re:Thumbnails not loading

2022-01-13 11:36:23

@Kevin_Z I'm from Romania, my ISP is Digi. I can no longer access the ZTE because they put it in Bridge mode to provide AX1500 connection.

My DNS are some random ip addresses, idk if I should change them to Google and Cloudflare now that everything it's fixed by Cloning MAC address.

The network speed it's perfectly normal, that was the only problem but now it's fixed. I get 800+mbps download speed and 600+mbps upload.

Kevin_Z

2022-01-14 03:54:00

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Re:Thumbnails not loading

2022-01-14 03:54:00

@Gyovany96

That's great. It's glad to hear the issue is resolved now.

Just want to know which MAC address was you cloned to the AX1500 WAN, the PC's or the old ZTE modem's?

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Gyovany96

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2022-01-14 09:24:32

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Re:Thumbnails not loading

2022-01-14 09:24:32

@Kevin_Z Well I've selected "Clone the MAC address of the current device" so it cloned my phone MAC. I guess that's right, the other 2 options are "custom MAC" and "default MAC"- the one that cause the problem in first place.

Gyovany96

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2022-01-12 19:08:05 - last edited 2022-01-13 11:31:59

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