KP115 Smart Plug suddenly constant clicking on and off see video inside
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Hi all I currently own a dozen or more KP115 smart plugs dotted all around the house no issues for around 18 months until Tuesday this week when out of nowhere I could hear a clicking sound upon inspection it was coming from one of the smart plugs, unplugged it and tested it in another socket same issue tried hard reset / factory reset nothing helped, anyways on to today and again another clicking sound and you guessed it upon inspection yet another KP115 smart plug just clicking away so had to remove it.
Scary thing is the fact that they are turning on and off over and over at a very fast rate this could potentially damage whatever you have plugged in or maybe even be a fire hazzard.
What I would like to know is has anyone else had this issue what was done to fix it, did you RMA or just throw it away?
At this moment I am worried about continuing to use the other plugs I have around the house just in case this happens again and I am not around to unplug it.
Here is a link to a video I made showing the issue https://www.youtube.com/shorts/sGoLpy_sod8
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@cbc001 Ah right yes, so wouldnt have mattered then if it was used or not, just plugged in would be enough :)
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@YorkshireKasa Its a capacitor failing over time. This causes a loss of a stable DC supply to the relay circuiit causing it to rapidly switch on and off.
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@cbc001 Yea, thats exactly what the Kasa plugs did too, externally they look identical so probably the same plugs. And with one of my plugs its not how many times they have been swotched on and off becasue one of mine that failed was operating a lamp in a bedroom that wasnt actually used! Andy the plug still failed, classic rapid on and off. I bet the plug was used no more then about 10 times!
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@YorkshireKasa I changed to INNR and Frient Zigbee switches instead.
The TP Links tend to fail after two years, after the warranty has expired sadly.
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@SamDom What product did you choose as a replacement in the end?
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I woud think if they are under warrenty then they can be replaced, all of mine that failed were not under warrenty so i never bothered contacting Kasa, i do have somw Tapo ones now too so ill see how they do. I think all the ones that have failed on me have had the energy monitor on them, i think, but not sure if thats related, im guessing the ones that dont have the monitoring fail too.
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They were going to replace the failed unit, but I had to ship it back ot their repair centre at my own cost. Rather buy another product that I know wont fail again in a few weeks / Months. Very disappointing, but I am just glad that it didnt fry the appliance it was plugged into.
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@thewatcher No they are not since they are outside of warranty. But since they are failing in a predictable manner time after time, the design is clearly very poor and I will never byy a smart pluig from TP Links range again.
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I have 1 of these that is now constantly clicking, it was running a security camera, that seems to be okay at this point. 100% failure rate at my place. All my other units are the older bulky ones that are still going strong. Is TP-Link replacing these failed units?
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