KP115 Smart Plug suddenly constant clicking on and off see video inside
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Hi all I currently own a dozen or more KP115 smart plugs dotted all around the house no issues for around 18 months until Tuesday this week when out of nowhere I could hear a clicking sound upon inspection it was coming from one of the smart plugs, unplugged it and tested it in another socket same issue tried hard reset / factory reset nothing helped, anyways on to today and again another clicking sound and you guessed it upon inspection yet another KP115 smart plug just clicking away so had to remove it.
Scary thing is the fact that they are turning on and off over and over at a very fast rate this could potentially damage whatever you have plugged in or maybe even be a fire hazzard.
What I would like to know is has anyone else had this issue what was done to fix it, did you RMA or just throw it away?
At this moment I am worried about continuing to use the other plugs I have around the house just in case this happens again and I am not around to unplug it.
Here is a link to a video I made showing the issue https://www.youtube.com/shorts/sGoLpy_sod8
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@thewatcher I've just had the same thing happen to me this morning. On of my many plugs just randomly clicking on and off in quick succession. No power outages or surges have occurred, the plug doesn't feel warm or anything, it's just gone I to freakout mode. I agree it's kind of worrying and makes me feel nervous about the other plugs. I feel an amazon review coming on.
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heavydawson wrote
Seeing the same issue with 2 of my KP115s. Clicking on and off rapidly as soon as I plug them in (with no appliance attached).
Cannot reset via button on the side
Cannot see either Smart Plug in Kasa APP.
Seems to be an internal physical failure. Any RMA contact?
It is indeed an internal hardware failure, I no longer trust them and have unplugged all others.
I never got mine RMA I have just replaced them with a different model, not pleased with the replies I got regarding my original issues which totally put me off the tplink brand for future purchases.
I feel the customer service could be improved significantly in the future would have been nice to have got replacements but hey I have learnt from my poor experience.
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Seeing the same issue with 2 of my KP115s. Clicking on and off rapidly as soon as I plug them in (with no appliance attached).
Cannot reset via button on the side
Cannot see either Smart Plug in Kasa APP.
Seems to be an internal physical failure. Any RMA contact?
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May I know what device is the KP115 connected to? Did anything unusual happen before the problem? Like a power outage, switching to a high-power appliance?
Have you updated device firmware recently?
Try to remove the appliance and factory reset the plug. And try to switch it to a different outlet.
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@thewatcher Hi Did you manage to fix this ? I just got the same problem with my KP115 energy monitor. Constant clicking on and off whenever it is plugged in and no option to control it through the kasa app. Many thanks.
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