Troubleshooting Carrier Aggregation or 4G+ doesn’t work properly on LTE Advanced Router
This Article Applies to
LTE Advanced Routers, including Archer MR600 and Archer MR500
Problem Description
We have received reports from some of our customers regarding issues with carrier aggregation or 4G+ not functioning correctly after updating to the 1.7.0 firmware on MR600 V2 or on MR600 V3. These issues include 4G+ never working or the 4G+ LED turning on and off every few seconds. While the symptoms may appear similar, the underlying causes could vary. To address these issues, we kindly ask you to follow the instructions in this article to troubleshoot and provide us with detailed information for further analysis.
If you are unfamiliar with carrier aggregation or 4G+, please refer to our guide on What is Carrier Aggregation and how it works on TP-Link LTE Gateway Routers/MiFi?
Troubleshooting Steps
1. Confirm with the ISP which band combinations the SIM card supports, then check if it matches with the LTE Advanced Router. You could check the supported bands and Carrier Aggregation band combinations on the specification page of the product.
Here is Archer MR600 V3 Specification. As you can see, not all combinations are supported, for example, even though it supports 4G band 1 and also band 40, it doesn’t support band 1+band 40 for carrier aggregation.
2. Make sure the band is set to be “Auto” on Advanced->Network->Internet page, then check band information on Advanced->Status page, record the band(s).
Then insert the same SIM card into another LTE Advanced device at the same location and check if it works on 4G+ all the time, if so, check the band as well for comparison.
If you have no other LTE Advanced router, please try your smartphone, and you could refer to How to check the 4G band working on our smartphones to check the band working on your smartphone.
After finding the band combinations working on another device, please try to select 4G bands manually on the TP-Link device and make sure same bands are selected:
How to select 4G band manually on the web interface of LTE Gateway Routers
However, if your another device or phone shows 4G, no 4G+, please contact your ISP.
3. Please try to download large files or run Speed Test to see if TP-Link router will show 4G+, some ISPs might allocate more resources when there is high-traffic operation.
If the above troubleshooting still cannot locate or solve the problem, please leave your comment and provide the following information.
1) Model number, hardware and firmware version of your TP-Link LTE Advanced Router
2) Your country and ISP
3) Detailed problem description, band information on Status page, and you are using auto band or manually selected band
4) Brand & model No., of your another LTE Advanced device. Network Type and Band information on it with the same SIM card at same location.
5) Specifically, do you have XiaoMi phone for comparison?
6) Will 4G+ show up when you download large files or run Speed Test
7) System Log file of TP-Link device, you could save it on Advanced->System Tools->System Log page
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Could you please fix this.
I purchased a new one v3 Mr600 router and career agreegation not working here.
It's waste of money.
I tried jio 3+5 not working.
Jio 3+40 not working
40+40 sometime coming only for 1 or 2 sec .
Do we have a beta version to forcefully use 2 bands at a time?
1.1.0 0.9.1 v0001.0 Build 220727 Rel.74013n
Archer MR600 v3 00000002
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69 pages of this:)
did troubleshooting for about 2 weeks with no avail, 2ca worked good with older router, no shenanigans, speed was stable, same simcard, but this router....
4g+ (and led light blinks) only works when speedtesting or downloading a large file
4g+ also "kicks in" only when streaming video stops to buffer, so 10 seconds of video and 5secs of buffering.
auto or manual, bands 1+3;1+7;1+20; 3+3;3;7+3+20;3+40;7+7;7+20 all do the same thing;.
average speed 4g+ 70mbps; 4g 20mbps;
Firmware Version:1.1.0 0.9.1 v0001.0 Build 220727 Rel.74013n Hardware Version:Archer MR600 v3 00000002
ISP Bite Lithuania
(couldnt attach log file here)
p.s. I chose tp link because had a good previous experience with wifi router, please help me im not rich enaugh to buy second router in just few weeks :)
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@Dom21 Seems TP-Link doesn't care about this issue. This has been going on for a long time, and still no solution whatsoever. I wouldn't buy another TPLink product for this very reason, unless and until they have come up with a solution / working FW etc. ... Better to buy quality, instead of wasting valuable time (and thus money) with TPL
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@MobileRouter I think you are absolutely right. If I look at V1 of the MR600 the official firmware has bugs the most noticeable being it doesn't display sms messages. Only corrected with Beta versions and the last beta added the manual carrier aggregation which gives the same errors as V2 and V3 on the unit. I have to use Beta versions to get the features the unit is supposed to have but even then 4G+ produces pages of logs switching between 4G and 4G+ every two seconds and isn't stable. Sunshine is very quiet as obviously there isn't going to be a fix. The rest of the features work reasonably well but to get Carrier Aggregation I use another manufactures 4G+ unit . So you buy a product with a list of features that doesn't work as intended. They churn out new products all the time which looks great but buyer beware,some won't work as advertised.
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@Dom21 this is true I have also debugged a lot but couldn't find the solution, tp link should fix this issue since this is advertised as the only true 4g+ router
@Sunshine you really have to fix this on priority, I have the same logs too. After the firmware 1.7 this issue is popping up so please identify the changes in this firmware and update it accordingly.
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the up Firmware 1.6.0 0.9.1 v0001.0 Build 220105 Rel.58321n works fine for me
the latest one is not
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Same issue here, as described below:
https://community.tp-link.com/en/home/forum/topic/653946
If you want further details than what is already posted, then it'll have to be done privately. I am staying with the previous firmware for now, which does not have the constant switching.
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