This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.I have just applied the latest firmware update, and now my password is not being recognised. I have read that some other models had the password truncated to 15 characters after an update, however, tried that without success.
I don't want to do a factory reset, any ideas?
For information, I managed to log in, it seems that the update had resultid in my password being truncated to 10 characters! So have logged back in and sorted password!
Unfortunately this may be your only option now. There's nothing wrong resetting the device to its factory defaults.
Sometimes this is necessary when new features are implemented through a FW upgrade, the device is malfunctioning or has been misconfigured.
For information, I managed to log in, it seems that the update had resultid in my password being truncated to 10 characters! So have logged back in and sorted password!
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