15
Votes

When sharing webcams with my family members they cannot see the cloud videos.

 
15
Votes

When sharing webcams with my family members they cannot see the cloud videos.

19 Reply
RE:When sharing webcams with my family members they cannot see the cloud videos.
2024-10-06 15:17:20
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#12
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2024-10-24 16:58:39
We use several C425 cameras to monitor access to our property. It is rather frustrating that family members can’t see recorded video from the cloud after a detection alert. This would be an extremely helpful feature.
#13
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2024-11-09 23:11:36
This is a must have. If it’s not done soon will need to buy a different brand that allows it. I had assumed it was a basic feature with sharing!!!!
#14
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2024-11-13 18:23:05
View-only permissions for shared users. A must have
#15
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2 weeks ago

  @cfotus Completely agree, it's actually ridiculous to charge for a cloud service that doesn't include this basic functionality.

#16
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2 weeks ago
Sooner or later I'll just switch to another provider if this very basic functionality isn't added.
#17
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2 weeks ago
Need this feature asap
#18
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RE:When sharing webcams with my family members they cannot see the cloud videos.
a week ago
This should have already been a given, especially with the device-sharing feature already in place. We wouldn’t have bought the Tapo Care plan or the camera at all if we knew this were the case. If this doesn’t get resolved promptly, we’ll have to consider other brands and won’t be recommending this one to others.
#19
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RE:When sharing webcams with my family members they cannot see the cloud videos.
Saturday
What is the point of sharing a camera with notifications if you can't see the recorded video that created the notification? My family bought these to keep tabs on aging parents and this does not work as expected.
#20
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