45
Votes

When sharing webcams with my family members they cannot see the cloud videos.

 
45
Votes

When sharing webcams with my family members they cannot see the cloud videos.

49 Reply
RE:When sharing webcams with my family members they cannot see the cloud videos.
2025-07-08 06:39:34
Allow shared account to create and see daily summary videos
#43
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Re:When sharing webcams with my family members they cannot see the cloud videos.
2025-07-20 09:38:58

I find it quite a big problem with the cloud service, that my wife gets the notifications about detected movement, but can't see the recording. The notifications are just complete worthless without the possibility to see what has happened in the house.

Please enable recordings to other users as well.

#44
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Re:When sharing webcams with my family members they cannot see the cloud videos.
2025-07-22 18:21:27 - last edited 2025-07-22 18:23:30

This is really silly and unsecure solution sharing main account credentials with someone else. Please update the app and grant permission to shared accounts. I want my family to see all saving records. At least we must able to grant permission to any account that we want to show recordings!!

#45
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2025-08-01 13:09:37
It would be nice if we share the camera with family that they are able to view the cloud recordings too. I know the Ring Camera has this capability and hoping Tapo will follow this practice too.
#46
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Re:When sharing webcams with my family members they cannot see the cloud videos.
2025-09-09 15:50:28

please add it.... its crucial for our shop

#47
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RE:When sharing webcams with my family members they cannot see the cloud videos.
2 weeks ago
Shared access to cloud recordings are essential for family use.
#48
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RE:When sharing webcams with my family members they cannot see the cloud videos.
a week ago
Lack of cloud video sharing is a deal-breaker for me. What seemed like an excellent family of products and a reasonably priced cloud support suddenly makes no sense any longer.
#49
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Re:When sharing webcams with my family members they cannot see the cloud videos.
a week ago

Lack of cloud video sharing between family members makes it impossible to derive the real value from this system.

 

Live video feed cannot be used effectively to determine if our cat (who ran away) is nearby or not, as it will stay in the video just enough to trigger alarm, but won't be visible once other family members open the app and chec the live feed. Same goes for any other wildlife spotting: other family members just turn off alarms, and do not bother even using the system, as they will see nothing in the live view and have to ask me to download and share the video.

 

#50
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RE:When sharing webcams with my family members they cannot see the cloud videos.
Saturday
Sharing the responsibility of monitoring the house seems like a basic functionality for a paid service
#51
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