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When sharing webcams with my family members they cannot see the cloud videos.
When sharing webcams with my family members they cannot see the cloud videos.
When sharing webcams with my family members they cannot see the cloud videos.
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Registered: 2023-11-11
2023-11-11 05:24:25 - last edited 2025-03-24 06:11:50
Posts: 5
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Registered: 2023-11-11
When sharing webcams with my family members they cannot see the cloud videos.
2023-11-11 05:24:25 - last edited 2025-03-24 06:11:50
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When sharing webcams with my family members they cannot see the cloud videos.
How do I fix that?
- I have two Tapo C100 webcams.
- I have just bought one year premium to apprx 150 $
- Everything is working perfect, expect that my family members cannot see the cloud videos in their app
Br. Ask
#1
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Registered: 2025-11-15
RE:When sharing webcams with my family members they cannot see the cloud videos.
2025-11-15 13:58:19
should allow account owner to determine if shared users can see cloud recordings.
#53
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Registered: 2025-11-25
RE:When sharing webcams with my family members they cannot see the cloud videos.
2025-11-25 15:46:39
I don’t always want to share my main profile but I want to allow household members to see the cloud playback.
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Registered: 2026-01-17
RE:When sharing webcams with my family members they cannot see the cloud videos.
3 weeks ago
Please, this is trivial feature… I’m flabbergasted that it’s still not possible… the solution to share my tp-link account is security-wise stupid and NOT safe!
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Registered: 2025-09-06
Re:When sharing webcams with my family members they cannot see the cloud videos.
2 weeks ago
I second everyone in this thread. What's the point of a cloud account if not sharing?
I plan to insert an SD card next chance I get and cancel the cloud subscription. Will buy my next camera from a vendor whose cloud can share clips with others.
#56
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Re:When sharing webcams with my family members they cannot see the cloud videos.
2 weeks ago
Oh, and how can you (TP-Link) recommend sharing user credentials as a solution? 😱 That is a big security no-no! 🚨 Ironic to recommend that for a security camera. 🙈
Why is this TP-Link response marked as the "accepted solution"? It is certainly not that. 🤷♂️
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Registered: 2026-01-28
RE:When sharing webcams with my family members they cannot see the cloud videos.
2 weeks ago
I vote for sharing cloud videos to shared accounts. Maybe to have an option to share to selected accounts
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Registered: 2026-01-30
RE:When sharing webcams with my family members they cannot see the cloud videos.
a week ago
A definite must-have IMO.
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Registered: 2026-01-13
RE:When sharing webcams with my family members they cannot see the cloud videos.
Friday
I would prefer that my shared user be able to view the videos I save to the cloud, rather than having to sort through every single clip that's on the SD card.
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Registered: 2023-11-11
2023-11-11 05:24:25 - last edited 2025-03-24 06:11:50
Posts: 5
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Registered: 2023-11-11
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