58
Votes

When sharing webcams with my family members they cannot see the cloud videos.

 
58
Votes

When sharing webcams with my family members they cannot see the cloud videos.

64 Reply
RE:When sharing webcams with my family members they cannot see the cloud videos.
2026-05-03 21:10:25

  @Morrin I too believe this feature is just being ignored by the company.  Installed cameras so my brother and I can keep an eye on my mum, yet he can't review any videos.

 

This is a must feature in my opinion and needs to be added.

#63
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Re:When sharing webcams with my family members they cannot see the cloud videos.
a week ago

 This is in reply to why certain shared individuals should have access to the cloud recordings. My wife and I have a remote cabin with 2 cellular ARLO Go cameras. Last year the cabin was broken into. During the breakin the perp removed the power supply and battery from the ARLO's rendering them useless except for the recording of his breaking in had already been sent to the Cloud. It was the Cloud video that enabled the police to identify and arrest the perp. My wife and I are equal partners and she monitors the cabin security cameras more than I. We are now switching to Tapo WiFi cameras and would like that same access to the Cloud recordings as we had with the ARLO Go's. We hope not to need them again but both of us having access to them would be better than just myself. Dave

#64
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Re:When sharing webcams with my family members they cannot see the cloud videos.
a week ago

  @AshAsInAsk 

 

This is the insane. I have an 82 year old mother with dementia who lives by herself. I installed 3 cameras to keep an eye on her but my sisters can't see the videos on the cloud. We need to check the videos to make sure she's eating and doesn't wear the same clothes every day.. 

 

I need to replace these with a different company that supports this

 

#65
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Re:When sharing webcams with my family members they cannot see the cloud videos.
a week ago

  @magnumpi824 

Yea. This is so sad. But don't buy Tapo Cloud. Just buy SD Card for your Tapo Cameras. Then you will be able to share the cameras with other persons. 

 

Or, if you want to use Tapo Cloud, you will create an account and you will share username and password with others. This is really bad idea. Tapo sucks in this situation!!

 

The best option is right now, don't buy Tapo Cloud and buy only SD Card and share your cameras whoever you want. 

#66
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