How to repair with Smarthings?

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How to repair with Smarthings?

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How to repair with Smarthings?
How to repair with Smarthings?
2024-01-04 07:02:50 - last edited 2024-01-05 11:07:52
Model: KP125MP2  
Hardware Version: V1
Firmware Version: 1.1.4

I was going through the process of adding a device to smartthings but it did not complete. 

 

I can see it got added to the iCloud Keychain but I don't see an option to generate a new code there.

 

when I try smartthings again with the sticker code it's asking to 'prepare the device' using the device user guide, and I am stuck at this point. Is there a way to reset the pairing?

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Re:How to repair with Smarthings?-Solution
2024-01-05 11:07:48 - last edited 2024-01-05 11:07:52

  @Aafg69 

 

Check out this article about how to add the Matter-certified device to multiple Matter controllers. How to add your Matter-Certified device into multiple controllers

 

Let me know if it works for you!

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:How to repair with Smarthings?-Solution
2024-01-05 11:07:48 - last edited 2024-01-05 11:07:52

  @Aafg69 

 

Check out this article about how to add the Matter-certified device to multiple Matter controllers. How to add your Matter-Certified device into multiple controllers

 

Let me know if it works for you!

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:How to repair with Smarthings?
2024-01-06 04:04:38

  @Wayne-TP Thanks,  I was able to pair them after doing a factory reset and remove the entry in the icloud keychain. I had to add the device first using the kasa app. 

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