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Device won't pair

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Device won't pair

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Device won't pair

Spinningsky

2024-01-12 17:27:27 - last edited 2024-01-18 01:49:25

Posts: 1

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Solutions: 0

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Registered: 2024-01-12

Device won't pair

2024-01-12 17:27:27 - last edited 2024-01-18 01:49:25

Tags: #Installation

Model: Tapo L530E

Hardware Version: V2

Firmware Version:

Hi,

I don't know where to check my hardware version, please advise on that of it's necessary, I just bought the bulb.

Through the app I can get to the last screen where the bulb is pairing, but it will always fail.

I'm on a Pixel 8 pro (don't have other phones or tablets avalable) and my router is a Vodafone Power Station WiFi6, on which I already disabled 5GHz wifi.

Any idea how to fix this?

thanks

1 Accepted Solution

Wayne-TP

2024-01-18 01:49:19 - last edited 2024-01-18 01:49:25

Posts: 3365

Helpful: 649

Solutions: 917

Stories: 12

Registered: 2020-06-23

Re:Device won't pair-Solution

2024-01-18 01:49:19 - last edited 2024-01-18 01:49:25

@Spinningsky

Make sure you have entered the correct WiFi password. Check if there is anything router settings that might block the connection of a new device, such as the access control (blacklist/whitelist).

Tips: Double-check the WiFi password by reconnecting WiFi on the phone. Delete/Forget the connected WiFi network, enter the password and reconnect.

For comparison testing, try to connect the smart bulb to the Guest WiFi or a Hotspot.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Recommended Solution

1 Reply

Wayne-TP

2024-01-18 01:49:19 - last edited 2024-01-18 01:49:25

Posts: 3365

Helpful: 649

Solutions: 917

Stories: 12

Registered: 2020-06-23

Re:Device won't pair-Solution

2024-01-18 01:49:19 - last edited 2024-01-18 01:49:25

@Spinningsky

Make sure you have entered the correct WiFi password. Check if there is anything router settings that might block the connection of a new device, such as the access control (blacklist/whitelist).

Tips: Double-check the WiFi password by reconnecting WiFi on the phone. Delete/Forget the connected WiFi network, enter the password and reconnect.

For comparison testing, try to connect the smart bulb to the Guest WiFi or a Hotspot.

▶ Landscape Mode - Tapo App for Pad ▶ Share Your Pet Story. Win Free Tapo Care! ▶ Smart Action 2.0 Explore and meet the next level home automation.

Device won't pair

Device won't pair

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