L530e stopped working

L530e stopped working

L530e stopped working
L530e stopped working
2024-02-26 20:19:06 - last edited 2024-03-11 02:29:58
Model: Tapo L530E  
Hardware Version:
Firmware Version:

Hi there. 

 

I bought two l530e 2 month ago and both stopped working. I have tried to reset both, but no success. I reset my router as well but the situation remains the same. 

 

I have two other l530e, that I bought 3 months ago, and they work fine. 

 

What can I do? 

 

Thanks 

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#1
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1 Accepted Solution
Re:L530e stopped working -Solution
2024-03-11 02:27:52 - last edited 2024-03-11 02:29:58

  @RafaelReis13 

 

Please take a look at this FAQ instruction or the video, make sure the reset has been performed correctly. 

How to reset the Tapo smart bulb

Video: How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link

 

If the smart plug WiFi appears, then you could go ahead to set it up. 

How to set up Tapo smart bulb

What should I do if I fail to configure the Tapo smart bulb

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:L530e stopped working
2024-02-29 08:57:12

  @RafaelReis13 

 

Please be more specific about the problem. Is it about device configuration, App control failure or certain function doesn't work?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:L530e stopped working
2024-03-07 16:06:57

  @Wayne-TP sorry for the delayed reply. Both devices stopped working within days. I can't paired them with the app, I've tried to reset both but no success. I've tested my other tapo lights on the same lamp and they work. I did the switch on/off process but the light bulb never blinks. 

 

Thanks

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#3
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Re:L530e stopped working -Solution
2024-03-11 02:27:52 - last edited 2024-03-11 02:29:58

  @RafaelReis13 

 

Please take a look at this FAQ instruction or the video, make sure the reset has been performed correctly. 

How to reset the Tapo smart bulb

Video: How to Reset a Tapo Smart Wi-Fi Light Bulb (Tapo L510/L520/L530) | TP-Link

 

If the smart plug WiFi appears, then you could go ahead to set it up. 

How to set up Tapo smart bulb

What should I do if I fail to configure the Tapo smart bulb

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#4
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Re:L530e stopped working
2024-03-11 11:32:05

  @Wayne-TP hi there. Thanks for the help. Unfortunately, that doesn't work. The light never turns on. 

 

Is there another solution? 

Thanks 

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#5
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Re:L530e stopped working
2024-03-13 08:33:11

  @RafaelReis13 

 

Are you saying the light bulb won't turn on? Have you tried to switch a different lamp base?

 

Or does it not flash after reset? And the smart light bulb's WiFi is also not discoverable? In this case, it looks like a hardware problem, you may reach retailer or local TP-Link support to proceed with warranty.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#6
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Re:L530e stopped working
2024-03-13 09:23:07

  @Wayne-TP Yes, both lights don't flash. I think I need to ask for a return. Thank you for your help 

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