Hi @mbze430 

Thanks for posting in our business forum.

The web GUI has been especially optimized for Chromium-based browsers..

So when you talk about this, it only makes it look like a problem with your environment.

I use at least 4 routers for the tests and experiments next to my office desk with the Chrome latest or not updated, I tried both of them. There is a problem with the cache when error or the interface does not pop up because I met it many times.

I cannot say it is a problem with the router. You might wanna take a look at your plug-in. I don't see this report for years now as long as your cache is good or clean.

Try F12 and see what's going on behind it.

P.S. I remember Edge is also based on the Chrome architecture. Firefox does not.

Hi @mbze430 

Thanks for posting in our business forum.

mbze430 wrote

  @Clive_A 

 

I don't have any plugin running.. But at least in Edge, once I am able to get pass the login screen, it runs perfectly fine.  It's the initial trying to login portion that either times out or does nothing but a blank screen

 

As I said, you should clear the browser cache or try logging in from the incognito mode. Have you done that?

F12, network and elemetns results as well.

Hi @mbze430 

Thanks for posting in our business forum.

mbze430 wrote

  @Clive_A 

I couldn't get Chrome's Incognito to load.... just sat there in a blank screen, but I did try to use Edge

 

Edge 

https://192.168.1.1/webpages/js/chunk-common.4ae7dcd9.js 

took over 20secs to load

 

but from then on it just stalled:

And this is with Edge "InPrivate" same as Incognito.  It just got stuck in the login screen.

 

Is this the URL you saved to the bookmark?

https://192.168.1.1/webpages/js/chunk-common.4ae7dcd9.js 

Or you use for login?

Hi @mbze430 

Thanks for posting in our business forum.

mbze430 wrote

@Clive 

no I don't have bookmarks.  I type the url as https://192.168.1.1 every time manually

 

Can you provide the backup? If you are okay with that, please let me know so I can create an email to receive the backup privately.

I will import it to the device I have and test it.

Hi @mbze430

Thanks for posting in our business forum.

mbze430 wrote

@Clive 

Yep no problem at all.

Let me know where you want me to send it

 

Take a look at the inbox. I just created the ticket and sent it to you. Might be a few minutes delay but you should get it soon. TKID240457530