Eight HS103 stopped working

Eight HS103 stopped working

Eight HS103 stopped working
Eight HS103 stopped working
2024-05-09 02:04:21 - last edited 2024-05-14 08:58:53
Model: HS103  
Hardware Version: V5
Firmware Version: ?

All of my HS103 devices stopped working all at once. I have tried factory resetting (10 seconds to rapid amber, then amber/blue flash), going through set-up (connecting successfully from my laptop app, entering the local wifi network information, going to blue flash), but then it times out/fails at the last step. Have tried many times, with no success. Does anyone have any suggestions please? Many thanks

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#1
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2 Accepted Solutions
Re:Eight HS103 stopped working-Solution
2024-05-14 08:58:49 - last edited 2024-05-14 08:58:53

  @Decile 

 

Kasa App does not have the PC version. If you installed the Kasa App through the Android emulator App, it can't be used to configure device. 

 

Install the Kasa App on a mobile device and refer to below instructions to setup your kasa smart plug.

How to set up my TP-Link Smart Plug Switch via Kasa

What should I do if I fail to configure the Kasa device?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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Re:Eight HS103 stopped working-Solution
2024-06-15 13:47:33 - last edited 2024-06-15 13:48:26

  @Djghgcxvvbh 

 

It ended up being a router issue - complete restart of the router ended up being the solution.

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#4
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Re:Eight HS103 stopped working-Solution
2024-05-14 08:58:49 - last edited 2024-05-14 08:58:53

  @Decile 

 

Kasa App does not have the PC version. If you installed the Kasa App through the Android emulator App, it can't be used to configure device. 

 

Install the Kasa App on a mobile device and refer to below instructions to setup your kasa smart plug.

How to set up my TP-Link Smart Plug Switch via Kasa

What should I do if I fail to configure the Kasa device?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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#2
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Re:Eight HS103 stopped working
2024-06-15 13:21:37

  @Decile same here.  Were you able to find a solution?

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#3
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Re:Eight HS103 stopped working-Solution
2024-06-15 13:47:33 - last edited 2024-06-15 13:48:26

  @Djghgcxvvbh 

 

It ended up being a router issue - complete restart of the router ended up being the solution.

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#4
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Re:Eight HS103 stopped working
2024-06-15 13:48:19

  @Wayne-TP 

 

Thanks Wayne, I meant the macOS app but appreciate the reply.

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