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X50-4G Swallowed my SIM Card
X50-4G Swallowed my SIM Card
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Registered: 2020-05-10
X50-4G Swallowed my SIM Card
2024-05-21 19:39:20
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I've just recieved a new SIM card using a diffrrent provider. So I popped the old one out and put the new one in just as I have done several times before. However the SIM card just dissapeared into the X50!
How do I get it out??
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Re:X50-4G Swallowed my SIM Card
3 weeks ago
Hi, Nice to see you again.
I noticed our support team has already submitted the warranty request for this case.
It is indeed the first time I have received such feedback. It has also been reported to the senior engineers for further evaluation.
Thank you very much and best regards.
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Re:X50-4G Swallowed my SIM Card
3 weeks ago
Thank you David. I have now returned it so hopefully they will be able to find out what happened and will fix it or send me a replacement.
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