XE75Pro Firmware Upgrade
I downloaded the 1.2.10 firmware from the EU website for my 5 x XE75Pro v2 (EU) and attempted to upgrade via the web interface. Having selected the (unpacked) upgrade file and pressed the Upgrade button, the only thing that happens is an "Upgrading" box for 4-5 seconds with no progress bar, and then it immediately reports success. It clearly didn't perform the upgrade, which remained at firmware 1.2.9. I rebooted all the XE75Pros and tried again with the same result.
I can wait until the auto-upgrade becomes available, but I am concerned that, if I ever need to, I won't be able to perform a web upgrade.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Welcome to the community.
I did see a similar feedback a few days ago:
https://community.tp-link.com/en/home/forum/topic/677180
Would there be any system logs related to the firmware upgrade on your Deco XE75 Pro?
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
OK, I've found a workaround... if you follow the instructions in the PDF that is in the firmware distribution zip, i.e., log in at tplinkdeco(dot)net and perform the upgrade then nothing happens (but it shows a success message), but if you instead look up the IP address of your main unit in the Deco app and log in at that IP address, say at 192.168.99.127, and then perform the update, it works fine.
- Copy Link
- Report Inappropriate Content
Hi, Welcome to the community.
I did see a similar feedback a few days ago:
https://community.tp-link.com/en/home/forum/topic/677180
Would there be any system logs related to the firmware upgrade on your Deco XE75 Pro?
Wait for your reply and best regards.
- Copy Link
- Report Inappropriate Content
@David-TP No, nothing in the logs.
- Copy Link
- Report Inappropriate Content
OK, I've found a workaround... if you follow the instructions in the PDF that is in the firmware distribution zip, i.e., log in at tplinkdeco(dot)net and perform the upgrade then nothing happens (but it shows a success message), but if you instead look up the IP address of your main unit in the Deco app and log in at that IP address, say at 192.168.99.127, and then perform the update, it works fine.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 416
Replies: 3
Voters 1