EAP690E HD(EU) v1.0 POE Issues

EAP690E HD(EU) v1.0 POE Issues

EAP690E HD(EU) v1.0 POE Issues
EAP690E HD(EU) v1.0 POE Issues
2024-08-27 06:48:46
Model: EAP690E HD  
Hardware Version: V1
Firmware Version: 1.0.1 Build 20221114 Rel. 62130

Hello,

I have a strange issue with the mentioned AP. After a power loss for example the AP will not boot up correctly via PoE. It starts provisioning and then disconnects and is shown offline in the controller. I have to disconnect and reconnect it several times. Sometimes the AP will then start working again. If not i have to completely hard reset it and re-adopt it from scratch. After that it works completely fine until the next power loss.

 

Things I tried already:

- new cables

- shorter cables

- PoE injector

 

My Hardware setup is:

Switch: SX3206HPP v1.20

Cable: 10M CAT 10 Network cable

AP: EAP690E HD(EU) v1.0

 

I wonder if i bought just the wrong AP because it seems other APs just work fine.

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Re:EAP690E HD(EU) v1.0 POE Issues
2024-08-28 09:57:45 - last edited 2024-08-28 10:01:23

  @Florian-T 

Do you test other APs in the same location as this one? Also, do you make sure there is enough power to this AP? What is the frequency of the drop? The unit seems to consistently lose power.So, it is quite unstable?

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