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Cannot Access Web Login

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Cannot Access Web Login

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Cannot Access Web Login
Cannot Access Web Login
2024-10-20 07:13:53 - last edited 2024-11-07 11:29:30
Model: Deco X55  
Hardware Version: V1
Firmware Version: 1.5.5 Build 20240718 rel 44414

Trying to login to the desktop version to manage Deco.

 

I am inputting correct passowrd, it accepts the click, waits 10-15 seconds and sits there on the same login page.

 

I have tried the logging out of the app, changing the password but to no avail. The system is working fine on the app but I'd like to be able to access the web interface.

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#1
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1 Accepted Solution
Re:Cannot Access Web Login-Solution
2024-11-07 11:29:26 - last edited 2024-11-07 11:29:30

  @Chalet76 

Hi, Thank you very much for your feedback.

I noticed your model is also Deco X50-V1-1.5.5.

Is your issue similar to the following post:

https://community.tp-link.com/en/home/forum/topic/709374?replyId=1424600

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.3.0 Added DoH & DoT, Speed Limit and Internet Backup Try to leave a Message if urgent help is required.
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#4
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3 Reply
Re:Cannot Access Web Login
2024-10-20 12:37:15

  @Chalet76 

 

Probably need to try a different web browser (with different code base)...

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#2
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Re:Cannot Access Web Login
2024-10-24 10:10:39

  @Chalet76 Have tried multiple devices. Also tried both Safari and Chrome.

 

Any ideas from the team at TPlink?

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#3
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Re:Cannot Access Web Login-Solution
2024-11-07 11:29:26 - last edited 2024-11-07 11:29:30

  @Chalet76 

Hi, Thank you very much for your feedback.

I noticed your model is also Deco X50-V1-1.5.5.

Is your issue similar to the following post:

https://community.tp-link.com/en/home/forum/topic/709374?replyId=1424600

Wait for your reply and best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Wi-Fi Heatmap ready for Test! ▶Deco X50/X55_V1.3_1.3.1 Introduced Channel Selection, WiFi Access Control and WireGuard VPN ▶Deco BE65_V2_1.3.0 Added DoH & DoT, Speed Limit and Internet Backup Try to leave a Message if urgent help is required.
Recommended Solution
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  0  
#4
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Helpful: 1

Views: 877

Replies: 3

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