Deco X50-5G - Failed Firmware Update

Deco X50-5G - Failed Firmware Update

19 Reply
Re:Deco X50-5G - Failed Firmware Update
2025-01-28 11:56:55

  @RandoIII 

 

The product itself isn't the problem, for me it's actually really good in the area I am in. 

 

Downgrading and upgrading the firmware failed due to a faulty component confirmed by TP-Link UK R&D and Support teams. 

 

I have had multiple remote sessions with them they have tried importing a new firmware by way of SSH, TFTP and other methods that haven't worked so luckily for me the unit is under warranty and has been rma'd.

 

Luckily some of the community solutions worked to some degree for me but then failed the firmware flash. The Deco lineup really isn't that bad just depends on what the use cases are, for me I am in a broadband deadspot so mobile data is my only option other brands like the Huawei 5G doesn't gain enough of a mobile signal to remain connect but Deco X50-5G has been stable on mobile data just remains a security risk being on an outdated firmware. 

 

 

Tom Dewhurst Technical Engineer tom.dewhurst9@live.co.uk North Yorkshire, UK
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#14
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Re:Deco X50-5G - Failed Firmware Update
2025-01-28 13:44:52

  @Dewhurst

 

I respect your opinion about the product. For me is a product that gather som many questions, in this forum and on reddit, a sign of varning. I should have googled before I bought it. And I do not see T-link as a companion in problemsolving to make this product work, they should not let a product enter the market that does not work 100%. They, Tp-link also know that people in general  do not use guarantees since it takes too long time and and they need a router during that time. I am not impressed by Tp-link. No hard feelings for the poor guy TP-David, he tries the best he can.

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#15
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Re:Deco X50-5G - Failed Firmware Update
2025-02-26 08:18:05
Make sure you download from the right region. (incase you didn't solve that problem yet).
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#16
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Re:Deco X50-5G - Failed Firmware Update
2025-02-26 08:34:00

  @Bar666xp 

 

 

This was confirmed to be a defective unit after TP-LINK contacted me to run some testing. 

They spent approximately a week gathering data from the old unit and running update tests one after the other to check which firmware would work and which didn't. 

The unit was marked as defective and RMA'd I have had a replacement now so I couldn't tell you for what the issues were or how it was caused. I am just going off of what I have seen, tested and tried myself and what I have seen TP-LINK's agents had tested.

 

Overall, I downloaded the firmware from the UK site, I purchased the unit from Amazon UK so theoretically the UK Firmware should have been enough but it appears to have only worked with the factory supplied firmware (I can't remember the Version Number) Since receiving the replacement, this has auto updated itself without an issue which the first unit failed to do. 

 

 

Sucks really, I am out in the sticks no physical broadband service here so Mobile Data is all I have other models like the HUAWEI H122-373 5G or the ZTE G5B 5G just didn't perform as well as this. I even have the Extension Antenna's on the roof for further coverage and this TP-Link out performs any other on stability, signal strength and Wi-Fi through-out. 

Tom Dewhurst Technical Engineer tom.dewhurst9@live.co.uk North Yorkshire, UK
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#17
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Re:Deco X50-5G - Failed Firmware Update
2025-03-19 06:17:47
Hi Tom, I have the same issue and tried to downgrade following the useless 1.2.1 beta release for the CPU issue. I tried the recovery process to downgrade and loaded the base software as per the link in that article for V1 on the X50. I bricked it. It starts up (green light comes on), shortly after you hear the fan come on for a second or so, then it reboots again and cycle endlessly in this loop. I since tried several other versions, all with the same result. I have emailed for support already a few days ago, but getting no acknowledgement. I’d appreciate if anyone can help me with a base recovery version to try (V1) just to get it to at least start up!
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#18
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Re:Deco X50-5G - Failed Firmware Update
2025-03-19 06:52:51

  @Quantum1965

 

Have you tried this guide?

 

https://www.tp-link.com/en/support/faq/2958/ 

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#19
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Re:Deco X50-5G - Failed Firmware Update
2025-03-19 09:25:53
Yes, that is the guide and process to go back to the older version I am referring to. The .bin file recommended to first use on my V1 device, as well as every other version I tried after that just leads to the same loop. It says the upgrade is successful, but then ends up in an endless boot loop...
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#20
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Re:Deco X50-5G - Failed Firmware Update
2025-03-19 09:39:45

  @Quantum1965 

 

The issue I had was a defect on the RAM Chip, I had to put in an RMA to get this resolved. 

I had TP-Link QA Support Staff Remotely logging into my laptop to attempt all many of fixes but low and behold the unit was still defective. 

After the RMA, I was informed that the unit had a defective RAM Module (Wasn't told specifics) that was causing the update to appear to be successful then reverted back to the default firmware that it was shipped with. 
 

I would recommend following the steps. 

Go to TP-Link My Products
(Besure to select your region on the login screen top right) 

 

Login with your Community details 
and log an RMA Request. 

 

If the unit is defective then a replacement is your best option. Mine has been fine since 
 

Tom Dewhurst Technical Engineer tom.dewhurst9@live.co.uk North Yorkshire, UK
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#21
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Re:Deco X50-5G - Failed Firmware Update
2025-03-19 10:11:11

  @Dewhurst 

OK Thank you Tom. Seems like I have the same problem as you in that case. Will follow your advise and post back later...

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#22
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