KH100/KE100 connectivity issues with Matter/HomeKit

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KH100/KE100 connectivity issues with Matter/HomeKit

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KH100/KE100 connectivity issues with Matter/HomeKit
KH100/KE100 connectivity issues with Matter/HomeKit
2024-12-16 06:39:30 - last edited 2025-01-07 09:29:12
Model: KE100 KIT  
Hardware Version: V1
Firmware Version: 1.5.19

 

Hi,

I've recently purchased KH100/KE100 kit + some additional KE100 valves and T310 sensors to use with HomeKit via Matter. Unfortunately devices linked with HomeKit show as not responding for most of the time. I'm using Homepod as Matter hub and have to reboot it so they appear again - sometimes for half of the day, sometimes for an hour. No rule here. Sometimes they go back after a while, sometimes when i go to Kasa app. Again,  No rule.

 

Removing and adding devices back in Kasa app did not help either.

 

All devices are fully visible in Kasa app and can be used from there while not responding in HomeKit.

My kit HW is V1. Also had V1.2 however returned it as no Matter pairing code was showing up when trying to pair - I was only able to see spinning circle in a place where pairing qr code/pin are supposed to be.

  0      
  0      
#1
Options
2 Accepted Solutions
Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2024-12-18 09:35:12 - last edited 2025-01-07 09:29:13

  @gzesku 


Make sure the Homepod is updated.

 

Please check the hardware and firmware versions of your KH100 and KE100s in the Kasa app. How to find the firmware of your smart home device in the Kasa app

 

What's the current firmware version of your Homepod? Do you have other Matter devices? Do they work well with Apple Home app?

 

Are all the KE100's unresponsive together? Or is it random?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2025-01-05 15:42:48 - last edited 2025-01-07 09:29:12
Hi, Everything is up to date. No other matter devices connected and all KE100's become unresponsive. I switched to matter at Home Assistant (and then exposed to HomeKit) and no single disconnect for 2 weeks now.
Recommended Solution
  1  
  1  
#3
Options
3 Reply
Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2024-12-18 09:35:12 - last edited 2025-01-07 09:29:13

  @gzesku 


Make sure the Homepod is updated.

 

Please check the hardware and firmware versions of your KH100 and KE100s in the Kasa app. How to find the firmware of your smart home device in the Kasa app

 

What's the current firmware version of your Homepod? Do you have other Matter devices? Do they work well with Apple Home app?

 

Are all the KE100's unresponsive together? Or is it random?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
Re:KH100/KE100 connectivity issues with Matter/HomeKit-Solution
2025-01-05 15:42:48 - last edited 2025-01-07 09:29:12
Hi, Everything is up to date. No other matter devices connected and all KE100's become unresponsive. I switched to matter at Home Assistant (and then exposed to HomeKit) and no single disconnect for 2 weeks now.
Recommended Solution
  1  
  1  
#3
Options
Re:KH100/KE100 connectivity issues with Matter/HomeKit
2025-01-07 09:27:47 - last edited 2025-01-07 09:28:29

  @gzesku 

 

Thank you for your update, it's glad to hear that! We will continue to monitor for similar feedback.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#4
Options