Wireless Printer won't connect to new AX3000 wifi router?

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Wireless Printer won't connect to new AX3000 wifi router?

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

GazAU

2024-12-27 05:42:55 - last edited 2025-01-14 07:41:54

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Registered: 2024-12-27

Wireless Printer won't connect to new AX3000 wifi router?

2024-12-27 05:42:55 - last edited 2025-01-14 07:41:54

Model: Archer AX3000

Hardware Version: V1

Firmware Version: 1.2.4 Build 20240509 rel.64683(4555)

I have just changed my old router to a new Archer AX3000.

Since then my internet works well and my devices are connected EXCEPT my wireless printer.

The Pinter is a Brother multi-function printer MFC9335CDW.

I am installing on MACOS 10.14 (Mojave) and have been using Mojave and the same printer for the past 3 years.

Since changing to the new router I cannot set up the printer. The Brother software set up cannot find the printer device.

Installing via USB connection is not an option as the router and printer are several meters apart.

Any ideas or advice will be greatly appreciated.

Thank you

1 Accepted Solution

Joseph-TP

2024-12-27 09:35:07 - last edited 2025-01-14 07:41:54

Posts: 4939

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Registered: 2024-06-22

Re:Wireless Printer won't connect to new AX3000 wifi router?-Solution

2024-12-27 09:35:07 - last edited 2025-01-14 07:41:54

Hi @GazAU,

Generally speaking, the printer needs to be reset and reconnected to the new network after connecting to the new network.
I suggest you contact the printer's support to confirm whether the settings need to be modified?

Here are some suggestions may help you:

1) Enable the guest network and connect the device to the guest network.
2) Enable a hotspot Wi-Fi on a phone and connect the device to the hotspot WI-FI. Please reach out the device support if this doesn't work.
4. Change the DNS server:How to Change the DNS Servers?

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Wireless Printer won't connect to new AX3000 wifi router?

Wireless Printer won't connect to new AX3000 wifi router?

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