Batterie

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Batterie

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Batterie
Batterie
2025-01-11 15:05:06 - last edited 2025-02-20 11:41:41
Model: KE100 KIT  
Hardware Version:
Firmware Version:

Hallo, bei einem meiner 12 Heizungsthermostaten ist die Batterie nach ein paar Stunden leer, alle anderen funktionieren 100 %. Es sind auch die richtigen Batterien, Firmware ist auch aktuell. Was kann man da tun? 

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Re:Batterie-Solution
2025-01-13 09:21:56 - last edited 2025-02-20 11:41:41

  @Tommek71 

 

Does this KE100 use the original battery? Has it replaced a new battery recently? Please share a picture of the battery here.

 

Try to use the battery from a working KE100 into this KE100 to see if the same problem occurs.

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Re:Batterie-Solution
2025-01-13 09:21:56 - last edited 2025-02-20 11:41:41

  @Tommek71 

 

Does this KE100 use the original battery? Has it replaced a new battery recently? Please share a picture of the battery here.

 

Try to use the battery from a working KE100 into this KE100 to see if the same problem occurs.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Batterie
2025-04-15 06:09:03

Hallo,

 

ich habe nun das gleiche Problem, allerdings mit diversen Thermostaten vom Modell "KE100". Diese sind ständig leer und drehen dann entsprechend auf volle Heizleistung auf. Solangsam ist das Ganze echt ärgerlich. Ich nutze handelsübliche Batterien (keine Akkus), was bislang auch immer einwandfrei funktionierte.

 

Ich bitte um Unterstützung.

 

Beste Grüße

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Re:Batterie
2025-04-16 06:30:25

Michael311 wrote

Hallo,

 

ich habe nun das gleiche Problem, allerdings mit diversen Thermostaten vom Modell "KE100". Diese sind ständig leer und drehen dann entsprechend auf volle Heizleistung auf. Solangsam ist das Ganze echt ärgerlich. Ich nutze handelsübliche Batterien (keine Akkus), was bislang auch immer einwandfrei funktionierte.

 

Ich bitte um Unterstützung.

 

Beste Grüße

  @Michael311 

 

Can you share more details of the problem on the device? Are you indicating that your KE100 sometimes unexpectedly shows the battery level as empty? Is this information displayed in the app or visible on the device's LED screen? Are there any other error messages? Please share some images for reference.

 

Does the battery level recover afterward, for example, going from 0 to 2 or 3 bars? How does it recover?

 

Additionally, is your KE100 in a fully open state and make the temperature suddenly spike? For this situation, please also provide some screenshots of the temperature report for us to review.

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