BE800 not advertising WiFi 6E (802.11ax)
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Pretty simple problem description really
1. If I keep my 6Ghz band to “802.11ax/be mixed”, my WiFi 7 devices can detect and connect to the SSID but my WiFi 6E devices cannot see it.
2. If I keep my 6Ghz band to “802.11ax only”, neither my WiFi 7 devices nor my WiFi 6E devices can see the SSID
It’s as if WiFi 6E (802.11ax) does not exist. I tried factory reset and setting up from scratch.
Is it likely a hardware issue? I mean the same 6Ghz radio is able to do WiFi 7 without issues.
If it is, I am likely screwed because the TP-Link service center in my city is crowded as hell and no one speaks English there.
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Hi@slyronit,
Sorry for the late reply, it is recommended that you can try the New Firmware Added for Archer BE800:Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection
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@Joseph-TP thanks, but the problem seems to be on the apple deviced. They are blocking WiFi6E in Thailand if location services are turned on for the wireless.
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@slyronit The problem turned out to be on my Apple Devices. For some reason, when they detect my location, they disable scanning the 6Ghz band. If I disable location access for network services, I can connect.
There was no problem on the router.
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Hi@slyronit,
Is it true that every time you turn on the location function on your phone, you cannot scan the 6Ghz SSID? What are the specific WiFi 7 and WiFi 6E devices that cannot detect 6Ghz?
Here are some suggestions may help you:
1. Make sure your client device supports 6GHz Wi-Fi, drivers and system are all up to date.
2. Make sure you are using the Router and the client device in a country that allows Wi-Fi 6E/7 operation, if your Router and client device are not purchased from the same country, Wi-Fi 6E operation might not be available.
You could refer to this article for more detailed instructions: https://community.tp-link.com/en/home/forum/topic/574418
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@Joseph-TP that is correct. Not only phone, all 6Ghz capable apple devices. I have submitted feedback to apple via their feedback app.
Strangely, this only affects 802.11ax, not 802.11be.
6Ghz band is licensed in Thailand, probably apple devices do not have regulatory approval.
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Hi@slyronit,
Sorry for the late reply, it is recommended that you can try the New Firmware Added for Archer BE800:Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection
- Copy Link
- Report Inappropriate Content
@Joseph-TP thanks, but the problem seems to be on the apple deviced. They are blocking WiFi6E in Thailand if location services are turned on for the wireless.
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- Report Inappropriate Content
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