KP303 Plug 1 issues

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KP303 Plug 1 issues

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KP303 Plug 1 issues
KP303 Plug 1 issues
2025-05-11 18:13:42 - last edited 2025-07-18 11:00:44
Model: KP303  
Hardware Version: V2
Firmware Version: Not known

Bought this a few months ago and am having the know Plug 1 plug coming on on its own.  Resets, firmware versions etc are all done and checked for new versions.

 

Talked to Kass support, its under warranty but they insist on my paying the shipping for a FIVE year old ongoing issue.

 

Are others having issues and is there an alternative that actually works problem free?

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Re:KP303 Plug 1 issues-Solution
2025-05-12 11:15:41 - last edited 2025-07-18 11:00:44

  @WCA 

 

Normally, product warranty matters can be handled through the seller or the local support team. TP-Link warranty policy differs across countries and regions, for warranty relevant issues, please communicate with the local support team. Unfortunately, we can't assist further in this global forum.

 

 

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Re:KP303 Plug 1 issues-Solution
2025-05-12 11:15:41 - last edited 2025-07-18 11:00:44

  @WCA 

 

Normally, product warranty matters can be handled through the seller or the local support team. TP-Link warranty policy differs across countries and regions, for warranty relevant issues, please communicate with the local support team. Unfortunately, we can't assist further in this global forum.

 

 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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