Pairing Failed

Pairing Failed

Pairing Failed
Pairing Failed
2025-06-07 04:42:54 - last edited 2025-07-14 11:28:23
Model: Tapo L530B  
Hardware Version:
Firmware Version:

We have just had our router fail and have had to get a new installed.  Before the failure all of our devices worked perfectly on Tapo and then Alexa.  It was easy to set up.  I have today tried to update the network for the lights.  I have deleted all the devices from Tapo and Alexa (after it didn't work - so thought this may help).  I get as far as pairing and it fails.  I have tried keeping the original names and not.  We are using the WPA/WPA2-personal.  I have tried on a S23 Ultra,Ultra 25S and a samsung tablet.  It all goes as far as the pairing phase and fails.  My wifi link and password are correct.

  0      
  0      
#1
Options
1 Accepted Solution
Re:Pairing Failed-Solution
2025-06-09 09:16:56 - last edited 2025-07-14 11:28:23

  @Bugsys 

 

Check the troubleshooting suggestions here. What should I do if I fail to configure the Tapo devices

 

Some important details that are often overlooked:

1. Tapo devices support 2.4GHz WiFi only.

2. When entering the WiFi password, enter the password manually and do not use auto-fill.

3. Make sure your Tapo app is updated. Try to delete and reinstall the app.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Pairing Failed-Solution
2025-06-09 09:16:56 - last edited 2025-07-14 11:28:23

  @Bugsys 

 

Check the troubleshooting suggestions here. What should I do if I fail to configure the Tapo devices

 

Some important details that are often overlooked:

1. Tapo devices support 2.4GHz WiFi only.

2. When entering the WiFi password, enter the password manually and do not use auto-fill.

3. Make sure your Tapo app is updated. Try to delete and reinstall the app.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
  0  
  0  
#2
Options