HI,
I can not use remote control function, because the plug is associated with account of the previous owner.
I have reset it several times, it doesn't help.
Device is:
HS110 (labeled as Ver:2.0)
Hardware version: 1.0
Firmware version: 1.2.6
MAC address: 50:C7:BF:BD:80:D7
You may reach out to the technical support team for assistance. Contact Technical Support
By the way, for personal privacy and security reasons, please do not post any private information, such as account details or device MAC addresses, on public platforms like this community. You can edit your posts to remove device's MAC address.
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