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How can I see the logs on Deco X60?

How can I see the logs on Deco X60?

How can I see the logs on Deco X60?

2 weeks ago - last edited a week ago

Posts: 1

Helpful: 1

Solutions: 0

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Registered: 2025-08-27

How can I see the logs on Deco X60?

2 weeks ago - last edited a week ago

Model: Deco X60

Hardware Version:

Firmware Version: 1.6.0 build 20250720 rel 54900

Hi

I have disconnections (red led) daily, and would like to view the logs. How can I view them?
Thanks

1

1

#1

1 Accepted Solution

2 weeks ago - last edited a week ago

Posts: 15860

Helpful: 2287

Solutions: 2229

Stories: 9

Registered: 2020-04-14

Re:How can I see the logs on Deco X60?-Solution

2 weeks ago - last edited a week ago

Hi, welcome to the community.

I noticed your firmware is 1.6.0 Build 20250720 Rel. 54900, which was released a few days ago. Did the network disconnect start recently?

Apart from the web system log(Deco web interface login), it is also suggested to check the following details when the main Deco turns red:

If the IPV4 address under Deco APP>More>Internet Connection turned to 0.0.0.0
Would the internet connection restore automatically after a few seconds, or do you need to restart the main Deco?

Thank you very much.

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.

Recommended Solution

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#3

2 Reply

LV4

2 weeks ago

Posts: 772

Helpful: 142

Solutions: 29

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Registered: 2024-08-25

Re:How can I see the logs on Deco X60?

2 weeks ago

You should be able to view the logs via the web ui

Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1

0

0

#2

2 weeks ago - last edited a week ago

Posts: 15860

Helpful: 2287

Solutions: 2229

Stories: 9

Registered: 2020-04-14

Re:How can I see the logs on Deco X60?-Solution

2 weeks ago - last edited a week ago

Hi, welcome to the community.

I noticed your firmware is 1.6.0 Build 20250720 Rel. 54900, which was released a few days ago. Did the network disconnect start recently?

Apart from the web system log(Deco web interface login), it is also suggested to check the following details when the main Deco turns red:

If the IPV4 address under Deco APP>More>Internet Connection turned to 0.0.0.0
Would the internet connection restore automatically after a few seconds, or do you need to restart the main Deco?

Thank you very much.

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.

Recommended Solution

0

0

#3