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TP-Link XE75 PRO 5GHZ not working

TP-Link XE75 PRO 5GHZ not working

TP-Link XE75 PRO 5GHZ not working
TP-Link XE75 PRO 5GHZ not working
22 hours ago
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version: latest

Hi,

 

I am having same issue as mentioned here at https://community.tp-link.com/en/home/forum/topic/179556?replyId=388610. 

 

I bought the units from US, and disappointed to know that 5 GHZ is not working. I earlier contacted support and they simpley told me there was no solution. I need to get 5Ghz working in Pakistan.

 

The engineering team went out of their way to compile a new beta firmware for me which has allowed all my Decos to broadcast on Band4 (Channel 149+). Now all my devices can connect via 5Ghz without any issues!

 

Can i have the same firmware please !

 

Thanks.

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#1
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3 Reply
Re:TP-Link XE75 PRO 5GHZ not working
19 hours ago
Need help with the Deco app, setup, Ethernet backhaul, network switch or rolling back firmware? Router or AP mode? https://community.tp-link.com/us/home/forum/topic/699816?page=1
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#2
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Re:TP-Link XE75 PRO 5GHZ not working
13 hours ago

  @Ifty_007 

Hi, thank you very much for the feedback.

The original post is quite old, and now all the Deco models sold in the local market of Pakistan are region-customized and support band 4 over 5GHz.

If you bought overseas, it is recommended to return it and purchase directly from Pakistan, which will also be beneficial for future warranty service.

Thanks a lot.

Best regards.

▶Check What's Currently Going on With Deco ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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Re:TP-Link XE75 PRO 5GHZ not working
13 hours ago

  @David-TP 

 

Well I am not traveling back to US in near future to return these. And don't mind voiding the warranty - just give me the same beta firmware pls otherwise the deco XE75 Pro units are just useless for me. Thanks.

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#4
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