Unstable network

Unstable network

Unstable network
Unstable network
a week ago - last edited a week ago
Model: Tapo L630  
Hardware Version:
Firmware Version:

I have 50 L630 downlights which kept disconnecting from the network (eero mesh). I then brought tp-link hub and created a 2.4ghz 20mhz channel 11 network. 
 

bulbs still forget network and app says unstable WiFi. Not sure what more to do. 

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#1
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Re:Unstable network
a week ago - last edited a week ago

  @Angles 

 

What's the recommended 2.4GHz client number for your eero router? And how many 2.4GHz devices are connected now? Connectivity issues may occur if router is overloaded.

 

What type of disconnection are you referring to? WiFi disconnection? Did you check router's client list to confirm whether the smart bulbs are still connected to the WiFi?

 

Or cloud disconnection? The smart bulbs appear offline (some might disappear) in the app during remote control (e.g. when your phone uses celluar data).

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#2
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Re:Unstable network
Yesterday - last edited Yesterday

  @Wayne-TP 

 

I never got more than 8 bulbs connected to the eero (mainly because I didnt want to add all 50 and then they all forget the network).

 

What I have done

- linked 6 bulbs in one room, waited a week and slowly saw the bulbs lose connection

- then added 8 from another room and once again they kept disconnecting

- then added bedside wall lights and once again lost connection

- finally added four tin the kithen and also lost connection.

 

Intersting the E27 bulbs have remained connection to the eero mesh network.

 

Thinking eero was the issue i have brought tplink wifi boxes and set them up as listed in the first message.  Once again the GU10 tapo downlights dont remember their 2.4GHz network.  Unlikley to be overloaded as i have only tired to link to bulbs to the tp-link wifi boxes.

 

Really could do with help as I have spent hundreds of pounds on tapo bulbs and tp link wifi boxes.

 

The tapo message that the wifi was unstable appeared when I used the tplink wifi hubs but by this stage I had limited them to 2.4 and a single channel

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#3
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