KE110 and connected TRV not following schedule, not following open window detection rules

KE110 and connected TRV not following schedule, not following open window detection rules

21 Reply
Re:KE110 and connected TRV not following schedule, not following open window detection rules
2025-10-30 06:17:36 - last edited 2025-10-30 06:18:14

@Wayne-TP 

 

I have the same problem with my KE110. But in my case it never followed the smart control schedule and the app shows incorrect time for the next change (1 hour earlier).

 

I've already tried to reset and reconnect both KE110 and the TVR I'd like to control with it.

 

TVRs not bound to the KE110 follow smart schedule without any issuses.

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#12
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
3 weeks ago

i have exactly the same problem with the ke110!

and also sometimes the ke110 not even activate my manually change temperature . So I have 2 problems with the ke110

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#13
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
3 weeks ago - last edited 3 weeks ago

FYI: I'm in contact with a higher up support level and we've been testing different firmware for the past two weeks, so they're working on it yes

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#14
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
3 weeks ago

jmaciej7 wrote

@Wayne-TP 

 

I have the same problem with my KE110. But in my case it never followed the smart control schedule and the app shows incorrect time for the next change (1 hour earlier).

 

I've already tried to reset and reconnect both KE110 and the TVR I'd like to control with it.

 

TVRs not bound to the KE110 follow smart schedule without any issuses.

  @jmaciej7 

 

Does this occur if you have adjusted the temperature manually previously? Did you enable the Hold feature?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#15
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
2 weeks ago

good day, I have the same problem. I even wrote to the support in my country and no answer. I have KE100 and KE110 and they never follow my intelligent control plan. I even tried to always add one more cycle in between changes. And out of the 4 heads, at least one of them always stays on overnight or doesn't heat up in the morning. Will this problem be solved somehow?

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#16
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
2 weeks ago

  @Kulisak 

 

Can you DM me the Mac address of your KE110?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#17
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
a week ago

  @Wayne-TP I sent you the MAC addresses for 3 devices. I can't see if the message was sent, so hopefully you'll have it in your DM

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#18
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
a week ago

  @Kulisak Message received.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#19
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
21 hours ago

  @Wayne-TP

After extensive testing of the firmware you uploaded to device A8-29-48-18-AC-AF, I am pleased to report that everything appears to be stable, at least regarding the temperature history logs.

However, I would like to highlight an issue that might be related to the error mentioned in my previous correspondence. Regarding my other device, A8-29-48-18-B3-9B (which is not yet running the new firmware), the attached photos show that it is exhibiting similar problems. Please note, I am aware you may already know about this behavior and may have addressed it in the updated firmware.

The device seems to get stuck in a transition state. My schedule is set to 18°C from 00:00 to 05:59, with a target of 22°C starting at 06:00. During the minute of transition, the device defaults to "Frost Protection" mode.

What is particularly interesting is the visual discrepancy:

  • In the Device Overview card, a rising edge is visible just before 06:00, but at 06:00 it drops suddenly to 5°C.

  • In contrast, when viewing the detailed Temperature History, it indicates that the current target is correctly set to 22°C.

Could you please confirm if the new firmware also resolves this specific display and functional discrepancy? Additionally, when can I—or the general user base—expect to receive this firmware update for the rest of our devices?

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#20
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Re:KE110 and connected TRV not following schedule, not following open window detection rules
21 hours ago - last edited 21 hours ago

  @Kulisak 

 

Out of curiosity, but why did you set the scheduled period to till 5:59AM and not 6:00AM as well? This would prevent the one minute of Frost Protection.

My KE110 installments now also work reliably with FW 1.3 support provided me. Still working on the delayed Open Window Detection misses.

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#21
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