Smart Home Community > Feature Requests > Camera SD cards and H500 Storage
< Feature Requests
 
0
Votes

Camera SD cards and H500 Storage

  This repeated request has been merged into the main thread H500 why cannot allow recording in both SD card and on h500. . Please vote on the main thread.

 
0
Votes

Camera SD cards and H500 Storage

  This repeated request has been merged into the main thread H500 why cannot allow recording in both SD card and on h500. . Please vote on the main thread.
Camera SD cards and H500 Storage
Camera SD cards and H500 Storage
2025-10-09 06:37:12 - last edited 2025-10-15 09:08:47
Model: Tapo H500  
Hardware Version: V1
Firmware Version: 1.3.1

Hello,

 

Would it be possible to still have the option to both save video on camera SD cards and the H500 SSD. When using Tapo Care you can save both to camera SD and Tapo Care. If the H500 for some reason is down there is no videos saved. The local camera storage is also faster to access the videos. I just would like the extra option. I have 11 cams and two door bells connected to the H500.

 

BR

JRH

#1
Options
3 Reply
Re:Camera SD cards and H500 Storage
2025-10-11 08:30:39 - last edited 2025-10-15 09:08:10

  @TapoJRH 

 

I'm afraid this is not supported.

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
#2
Options
Re:Camera SD cards and H500 Storage
2025-10-11 08:59:07 - last edited 2025-10-15 09:08:10

  @Wayne-TP 

Yes that is the point, it was more a request for a function.

#3
Options
Re:Camera SD cards and H500 Storage
2025-10-15 09:10:02

  @TapoJRH01 

 

Your post has been moved to the Feature Request block and merged to an existing post H500 why cannot allow recording in both SD card and on h500. You can join that post, vote & comment! Our product team will review the feature requests regularly, hot topics with detailed background information (e.g., use scenarios, reasons why you want or don't want a particular feature, etc) will be prioritized for evaluation

▶ CES 2026 Meet TP-Link AI Assistant and More New Products!
#4
Options

Information

Helpful: 0

Views: 508

Replies: 3

Related Request
 H500 why cannot allow recording in both SD card and on h500.
924
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.