KE100 does not fully close valve

KE100 does not fully close valve

KE100 does not fully close valve
KE100 does not fully close valve
a week ago
Model: KE100 KIT  
Hardware Version:
Firmware Version:

Hello, the KE100 fits directly onto my valve (M30x1.5), but does not fully close the valve if set to FR. The problem seems to be the length of the way between fully open and fully closed. While KE100 has a difference of 11mm (close) to 14mm (fully open), my Heimeier thermostat has 8mm (close) to 14mm (fully open), i.e. even if the KE100 is set on FR, the pin on the valve still extrudes 3mm, which causes considerable heating. There seem to be no adapters for this kind of problem, or are there? 
So I was wondering, why Heimeier is on the compatability list.
Are there any solutions for this?

  1      
  1      
#1
Options
3 Reply
Re:KE100 does not fully close valve
a week ago

  @HorstKa 

 

Have you tried to calibrate KE100? Does it help?

 

Can you share some pictures of your thermostat and pictures when the KE100 is installed?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#2
Options
Re:KE100 does not fully close valve
11 hours ago
I have the same problem. valve does not close completely and 24/7 heating. I have never had this problem before with any other thermostat. Do I have to return the KE100 or can this be fixed?
  0  
  0  
#3
Options
Re:KE100 does not fully close valve
11 hours ago

I have HW 1.0 FW 2.10.0 bought some days ago.

  0  
  0  
#4
Options