KE100 does not fully close valve

KE100 does not fully close valve

KE100 does not fully close valve
KE100 does not fully close valve
3 weeks ago - last edited Thursday
Model: KE100 KIT  
Hardware Version:
Firmware Version:

Hello, the KE100 fits directly onto my valve (M30x1.5), but does not fully close the valve if set to FR. The problem seems to be the length of the way between fully open and fully closed. While KE100 has a difference of 11mm (close) to 14mm (fully open), my Heimeier thermostat has 8mm (close) to 14mm (fully open), i.e. even if the KE100 is set on FR, the pin on the valve still extrudes 3mm, which causes considerable heating. There seem to be no adapters for this kind of problem, or are there? 
So I was wondering, why Heimeier is on the compatability list.
Are there any solutions for this?

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#1
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1 Accepted Solution
Re:KE100 does not fully close valve-Solution
a week ago - last edited Thursday

  @Wayne-TP 

 

Recaibration did the trick. I had to switch on the valve from within the App first, though. Now it is working just fine.
Thanks for the help
Horst 

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#6
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10 Reply
Re:KE100 does not fully close valve
3 weeks ago

  @HorstKa 

 

Have you tried to calibrate KE100? Does it help?

 

Can you share some pictures of your thermostat and pictures when the KE100 is installed?

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#2
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Re:KE100 does not fully close valve
2 weeks ago
I have the same problem. valve does not close completely and 24/7 heating. I have never had this problem before with any other thermostat. Do I have to return the KE100 or can this be fixed?
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#3
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Re:KE100 does not fully close valve
2 weeks ago

I have HW 1.0 FW 2.10.0 bought some days ago.

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#4
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Re:KE100 does not fully close valve
a week ago

  @KE100 


Which adapter do you use? Here are a few things you can try:

1. Recalibrate the valve. *Device Settings > Calibration

2. Fully close the valve by enabling the summer mode -- Fully Close.

3. If you're using the M30 adapter, try to put a coin to the valve, see if that helps.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#5
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Re:KE100 does not fully close valve-Solution
a week ago - last edited Thursday

  @Wayne-TP 

 

Recaibration did the trick. I had to switch on the valve from within the App first, though. Now it is working just fine.
Thanks for the help
Horst 

Recommended Solution
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#6
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Re:KE100 does not fully close valve
Thursday

HorstKa wrote

  @Wayne-TP 

 

Recaibration did the trick. I had to switch on the valve from within the App first, though. Now it is working just fine.
Thanks for the help
Horst 

  @HorstKa That's great! I'm glad to hear it.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#7
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Re:KE100 does not fully close valve
Friday - last edited Friday

  @Wayne-TP 
Hello, I have a similar problem - my KE100s aren't fully closing the valves.

Bought 3x KE100 a few days ago, have the MR30 valves (standard pannel house radiators in Czechia if that makes any difference), successfully installed them, added them to the hub and app, updated the firmware and calibrated them. They react to the set temperature, everything seems ok, except that when they close the valve, they don't do it fully, even in the Summer mode, and the heating is on 24/7.

I tried (on 2 of the bought KE100s and 2 different valves):
recalibrating (both in the app and manually, many times)
resetting and callibrating again
Summer mode
I tried the trick you suggested with the coin - but all it did was that it made a bit weirder sound at the end but didn't push that extra needed mm

Please do you have any suggestions? Or is it possible that the motors in KE100 are just not strong enough for the pannel house radiator valves?

My old valve heads close the radiators with no issue.

 

File:
20251205_231259.jpgDownload
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#8
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Re:KE100 does not fully close valve
Friday

  Photo of the old working valve head and the ke100

File:
20251205_231241.jpgDownload
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#9
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Re:KE100 does not fully close valve
Yesterday

PetrCZ wrote

  @Wayne-TP 
Hello, I have a similar problem - my KE100s aren't fully closing the valves.

Bought 3x KE100 a few days ago, have the MR30 valves (standard pannel house radiators in Czechia if that makes any difference), successfully installed them, added them to the hub and app, updated the firmware and calibrated them. They react to the set temperature, everything seems ok, except that when they close the valve, they don't do it fully, even in the Summer mode, and the heating is on 24/7.

I tried (on 2 of the bought KE100s and 2 different valves):
recalibrating (both in the app and manually, many times)
resetting and callibrating again
Summer mode
I tried the trick you suggested with the coin - but all it did was that it made a bit weirder sound at the end but didn't push that extra needed mm

Please do you have any suggestions? Or is it possible that the motors in KE100 are just not strong enough for the pannel house radiator valves?

My old valve heads close the radiators with no issue.

 

  @PetrCZ   

 

To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. 

 

If the email you used to register for the TP-Link community is not your contact email or you cannot access it, please send me your contact email through private message.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#11
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Re:KE100 does not fully close valve
20 hours ago

  @Wayne-TP , thank you. I've replied to the email from the specialist with all the required videos attached. Hopefully you received it with all the attachments, they were quite large. Please let me know if I need to share them in a different way.

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#12
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