What is the latest firmware version for the KE100 TRV

What is the latest firmware version for the KE100 TRV

What is the latest firmware version for the KE100 TRV
What is the latest firmware version for the KE100 TRV
a week ago
Model: KE100 KIT  
Hardware Version: V1
Firmware Version: 1.20.0

My TRV did an update when first installed and now shows V1.20.0

However, when linked with a hub and smart thermostat it does not function correctly - the Boost function fails and I am unable to override a smart schedule (despite setting the 'Hold Duration'.

I have read that there is a newer version of the TRV firmware that fixes this (V2.4.0) but I am unable to get my valve to update to this - is it because it is old hardware?

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#1
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3 Reply
Re:What is the latest firmware version for the KE100 TRV
Thursday

  @Ariadne2 

 

Is your KE100 linked with a KE110? Please share more details here. For example, did you receive any error when enabling the Boost function? How did you try to override the smart control?

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Re:What is the latest firmware version for the KE100 TRV
Thursday

  @Wayne-TP Yes, my TRV is linked (bound) to a KE110 smart thermostat. The TRV eventually updated it's firmware to v2.10.0 (but not the v2.4.0 mentioned in other posts that it apparently needs)

 

When tapping the Boost button, a timer window briefly appears with 00:00 set and a temperature of 30C, but this immediately disappears and the temperature reverts back to is original value. Manually changing the temperature also doesn't work, it just reverts back to is original temperature after a few seconds (I have tried different Hold Durations).

 

I think the whole thing is broken and am tempted just return it and try a different  brand - it is not even following the smart schedule settings.

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#3
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Re:What is the latest firmware version for the KE100 TRV
Friday

  @Ariadne2  

 

We have a beta firmware that might help with your case. If you would like to try it, send me a message with the Mac address of your KE110 and the KH100 hub.

 

Before the Upgrade

(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update the firmware of the Tapo devices on the Tapo App
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#4
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