KE100/KE110 Smart and always async

KE100/KE110 Smart and always async

KE100/KE110 Smart and always async
KE100/KE110 Smart and always async
Friday
Model: KE110  
Hardware Version: V1
Firmware Version: 2.10.0 and 1.1.0

Hi,

 

we have two devices (3, with the hub)

KE100 V1 2.10.0

KE110 V1 1.1.0

 

I setup a a smart controll. But they go always Async. I have to push "Synchronise" (Einstellungen sychronisieren). 
I cant found my failure. We also have a hub. 

It happens on every point to change temperature. So we did not get 18°C at night, it stays at 20.  

 

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Wir haben vor kurzem das Set aus KE100 und dem Thermostat inkl HUB angeschafft. Jetzt kommt in der App dauernd die Anzeige aus dem Anhang und das Thermostat regelt noch hoch. Es war niemand am Thermostat. Das gleiche passierte morgens. Hier ist eingestellt das am 6 Uhr geheizt werden soll. Es passiert aber einfach nichts. Ich finde den Fehler nicht und sehe keine Automatisierung wenn man jedesmal nachsehen muss ob irgendetwas selbstständig passiert.
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I wrote a mail to the support. 
 

 

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#1
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4 Reply
Re:KE100/KE110 Smart and always async
Yesterday

  @Jay_Ger 

Ich habe das gleiche Problem - bitte um Hilfestellung-Danke!

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#2
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Re:KE100/KE110 Smart and always async
Yesterday - last edited Yesterday

  @Jay_Ger 

 

Did you manually change the temperature on the KE100 (via app or manually turn the valve)? This prompt occurs if you do that.

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#3
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Re:KE100/KE110 Smart and always async
Yesterday

  @Jay_Ger 

 

Nein!

 

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#4
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Re:KE100/KE110 Smart and always async
Yesterday - last edited Yesterday

I would expect that the next Smart Action, as example at 10p.m, will set 18°C and not stand at 21°C what i had have set manual. From my point of view, it doesn't make any sense for “Smart” to stop working. If I set the temperature to 21 degrees at 6 p.m., then the system should go down to 18 degrees at 10 p.m. Should this be for “turning the thermostat” and “manual intervention” of some kind? So does any manual action interrupt the “Smart” action? This is not specified in the setup. If that is correct, the system will be dismantled again. 

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#5
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