This Article Applies To

• KE110(EU) V1.0 - Firmware 1.1.0 Build 250225 Rel.192437
• The KE100 that is linked with the KE110

Description

When linking a KE100 to a KE110, you may find that the Smart Control settings on the KE100 do not work as intended. For instance, the target temperature may not adjust according to the schedule, and heating may continue based on the previous plan even after a new schedule is set to begin.

Workaround

R&D has developed new firmware that addresses this issue. Before the official release, community users are provided early access to the firmware. If you would like to have a try, follow the instructions below to apply the firmware.

How to Apply Beta Firmware

1. Find the Mac address of the KE110 and the connected  KH100 hub: Open the Kasa app and navigate to the smart device's Device Settings page > Device Info.

2. Send a private message to @Wayne-TP with this format: [KE110 Smart Control Issue] + Mac address of your KE110 and the KH100

02/11/2026 Update: For beta firmware requests over the coming two weeks, please reach out to your local support team for prompt assistance. Contact Technical Support  While you may still contact @Wayne-TP  directly, please note that responses could take 5‑7 business days. To ensure timely access and avoid disruption, we encourage you to use the designated support channel for beta firmware applications.

To receive efficient follow-up, please include the following information in your email:

1. A brief summary of the product issue you encountered, along with your request for beta firmware. *You may also include a link to this community post for the support team’s reference.

2. The Mac address of your Kasa KE110 and the KH100 hub.

Before the Upgrade

(1) Please be sure you have read the Beta Test Agreement before upgrading the Pre-release firmware!
(2) How to update firmware of Kasa smart devices
(3) Firmware downgrade is not supported. When a new official version is released, updating it will overwrite the beta version.