1
Votes

Rich notifications with snapshot previews for Tapo H500

 
1
Votes

Rich notifications with snapshot previews for Tapo H500

Rich notifications with snapshot previews for Tapo H500
Rich notifications with snapshot previews for Tapo H500
3 weeks ago
Model: Tapo H500  
Hardware Version:
Firmware Version:

I would like to suggest an improvement related to Tapo H500 Smart HomeBase and camera notifications.

When using H500 as a local NVR, it would make a lot of sense to support rich notifications with snapshot previews from the camera (image thumbnails directly in the notification).

 

Currently, snapshot previews are only available via Tapo Care subscription, which mainly exists to provide cloud recording. However, when a user already owns H500 for local recording, paying for cloud storage just to get notification previews feels unnecessary and inefficient.

 

 

Possible solutions:

  • Enable snapshot previews in notifications when a camera is connected to H500, without requiring Tapo Care

  • Or introduce a lower-tier subscription that includes notification snapshots only, without cloud video storage

 

 

This would significantly improve the user experience for customers who prefer local storage and privacy, and it would also make the H500 ecosystem more attractive and logically complete.

 

 

Thank you for considering this feature.

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