Kasa Kp303 smart routine issue

Kasa Kp303 smart routine issue

Kasa Kp303 smart routine issue
Kasa Kp303 smart routine issue
a week ago
Model: KP303  
Hardware Version:
Firmware Version:

I have a long standing smart routine in Tapo app to do the following to charge my electronic devices, it has suddenly become flaky and does not execute all of the steps

at night I use a second power strip as a virtual switch for want of a better word, I turn one of the outlets on when I go to bed if I want to enable 2 of the outlets in the morning 


so,

if time is 0600 and p2dummy is on

then

     p1usb set to on

     p1usbc set to on

     delay 1 hour

     p1usb set to off

     p1usbc set to off

     p2dummy set to off

end if

since the last app release for iOS the routine will skip a step either in the ON phase or OFF phase

it flags an error in the history log, but no clues as to why

 

i have removed the power strip and added it again, I have also added 5 second delay between steps but it still fails

it was working fine before 

anyone else have the same issues 

  0      
  0      
#1
Options
3 Reply
Re:Kasa Kp303 smart routine issue
a week ago

  @Bonzo269 

 

To clarify, the USB and USB‑C ports you mentioned are not the ones on the power strip, correct? As those ports are continuously powered and cannot be controlled via the app or automation.

 

Regarding your issue, we recommend contacting our support team for further investigation. Contact Technical Support In addition to a description of the problem and your device information, please include:

1. The date, time, and your time zone of the most recent automation failure.
2. A screenshot of your automation settings.
3. A screenshot of the latest error message.
4. Details on how the automation actually behaved—for example, did the OFF phase not complete, or did the ON phase also fail?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
  0  
  0  
#2
Options
Re:Kasa Kp303 smart routine issue
a week ago

  @Wayne-TP hi, thanks for getting back to me 

I can clarify these are usb and usbc adapters plugged into outlet2 and outlet3 of the strip, I very rarely use the standalone pair of usb sockets as they are not controlla

  0  
  0  
#3
Options
Re:Kasa Kp303 smart routine issue
Monday

  @Bonzo269 

I have done a master reset on both power strips, disabled and enabled the smart routine on my iPhone 

the routine then ran correctly when I advanced the timer setting to 2 mins from now to test

however when I set it up to run overnight it partially failed again by not turning one of the outlets off on completion of the hour's duration 

 

sent details to tech sup

  1  
  1  
#4
Options