KH100 pairing issue

KH100 pairing issue

KH100 pairing issue
KH100 pairing issue
a week ago
Model: KE100 KIT  
Hardware Version:
Firmware Version:

Have purchased a KE100kit. Opened the package, plugged in the KH100 hub, paired with the TAPO app assuming I would be able to control all devices through the TAPO app.  The hub was added, updated firmware, and then tried to add a KE100 TRV.  There is no option to do this.  

 

So downloaded and logged into the KASA app, having first reset the KH100 by pressing the sync button for 5 seconds.  Unfortunately no progress, the KH100 refuses to sync with the KASA app.  Have retried with the TAPO app and it works fine.  Would appreciate if any help could be offered?

 

Kind Regards

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#1
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2 Reply
Re:KH100 pairing issue
a week ago

  @blazehelm 

 

The Kasa KE100 KIT is configured and managed with the Kasa app. For your case, you may refer to the suggestions here. What should I do if I fail to configure a Tapo/Kasa Hub

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#2
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Re:KH100 pairing issue
Friday

  @blazehelm Same issue here. Bought the Smart Hub and single TRV to test it, with a view to adding more. Installed the KASA app. Started the hub install, and was then encouraged to sync with my TAPO app ... which I did. The hub install continued in there. Tried to add the TRV in the TAPO app only to find it wasn't an option??

Went back into KASA app, completed the hub install there, and added the TRV. All good. Hub and TRV are visible in (and the latter controllable through) the KASA app.

Hub is visible in - and configurable through - the TAPO app, but no 'connected devices' are showing - and there's no option to add a TRV? 

This seems like a poor integration and surely not hard to fix, tho' i see it's not a new issue indecision

People buy this stuff assuming it a) it works, and b) is simple to manage. Box b) not ticked yet. I'll hold off swapping out the rest of my heating system to these TRVs until sorted. 

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#3
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