Possibly Problem with the wiring

Possibly Problem with the wiring

Possibly Problem with the wiring
Possibly Problem with the wiring
2026-02-05 13:18:55 - last edited Wednesday
Model: Tapo S112  
Hardware Version: V1
Firmware Version: 1.0.14 Build 250523

Hi, 

I have problems with 3 of 16 Tapo S112 modules used for the rolling shutters. Installation was made by an electrician. After a few days these S112 show the error "possibly error with the wiring". Rollers can't be operated by the Tapo app nor the hardware switches. But an operation with "Smart Things" by Samsung is still possible. It shouldn't be an issue with the WiFi connection as the other modules don't show this error. Could it be a peak in the AC when the roller is operated and limits are exceeded? 

Thanks for any help. 

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Re:Possibly Problem with the wiring-Solution
2026-02-09 07:13:59 - last edited Wednesday

  @AW70 

 

Unfortunately, I can't tell what might happen based on the current information. However, wiring is a critical factor for smart switches, so it would be wise to double-check the connections. Can you share some clear photos of the wiring setup (annotations would help)?

 

From my point of view, this case may require deeper investigation. You might also consider contacting the support team directly for further support. Contact Technical Support

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Re:Possibly Problem with the wiring-Solution
2026-02-09 07:13:59 - last edited Wednesday

  @AW70 

 

Unfortunately, I can't tell what might happen based on the current information. However, wiring is a critical factor for smart switches, so it would be wise to double-check the connections. Can you share some clear photos of the wiring setup (annotations would help)?

 

From my point of view, this case may require deeper investigation. You might also consider contacting the support team directly for further support. Contact Technical Support

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
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