Your device may be powered off or out of network range.

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Your device may be powered off or out of network range.

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Your device may be powered off or out of network range.
Your device may be powered off or out of network range.
2017-04-02 16:39:02
Model :

Hardware Version :

Firmware Version :

ISP :

Good morning technical support.


This is the message in the APP of my smartphone (iphone 5S)


"Your device may be powered off or out of network range."


At first it worked well,


A few weeks ago it does not allow remote control.


What can be done?


Thank you very much


Version 1.74 | Build 405


In TP-LInk (Spain) I have been told that exitent problems and do not know when to solve.
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#1
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Re:Your device may be powered off or out of network range.
2017-04-02 21:41:57
You have tried to reset the smartplug by pressing the button for ~ 10sec ?
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#2
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Re:Your device may be powered off or out of network range.
2017-04-03 16:14:07
Good Morning,
Yes, I have performed an operation.
This weekend will be reinvent. The device is in a house 100 km. I use the device to turn the heating on and off.
Thanks for the reply.
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#3
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