How to reset my Tapo camera?

There are two methods to reset the Tapo camera to its default settings.

 

Method 1: Use the RESET button

 

Type 1: For Security Camera

While the camera is powered on, press and hold the Reset button for at least 5 seconds until the LED blinks red. The camera will reset and reboot.

 

Type 2: For Pan&Tilt Security Camera

While the camera is powered on, tilt the camera lens up, then press and hold the RESET button for at least 5 seconds until the LED blinks red. The camera will reset and reboot.

 

Type 3: For Outdoor Security Camera

1. Loosen the screws on the back panel and remove the cover.

2. Press and hold the Reset button for at least 5 seconds until the LED blinks red.

 

Type 4: For Battery Camera

(Take Tapo C420/C400 as example)
1. Twist anti-clockwise and then pull to remove the cover of the camera and find the reset button.

 

2. Press and hold the SYNC/RESET Button for at least 5 seconds until the camera’s status LED blinks red.
 

 

Method 2: Remove the camera via the Tapo App

 

Option 1: Go to the Home page

On the home page, press and hold on your camera model card. Then tap the minus icon on the card. The camera will be removed from your TP-Link account and reset to the default settings.

 

Option 2: Go to the camera's Device Settings page

 

1. On the home page, tap on your camera model card.

 

2. On the Live View page, tap the gear icon to enter the camera's Device Settings page.

 

3. Tap Remove Camera at the bottom to remove the camera from your TP-Link account. The camera will be removed from your account and reset to the default settings.

 

If you cannot reset your camera successfully, please try the following steps：
1. Make sure your camera can be powered on.
2. Please do not operate after power-on, wait 10 minutes and try to reset again.

If the issue is still the same, please feel free to leave your comment here or Start a New Thread to post your problem.