Smart Plungs are not reachable for Alexa
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I had to get a new Xfinity router. I have the same name, password, but none of the devices would connect. I deleted and re-did all the devices with the Kasa app and I can control them with the app. Alexa can see them but have the message "Unreachable". I tried resetting the router but not sure which step I missed.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@Stella.Q Thanks, i figured out the problem, I needed relog onto the Kasa app and then everything worked fine. Technial alalysis: Problem exists between brain and hands.
- Copy Link
- Report Inappropriate Content
@MadPat Before control the plug with Alexa, you should make sure the plug's remote control is enabled. Can you control the plug remotely on the Kasa app? If so, you can disable the Kasa still on the Alexa app, then relink them together.
Do you have another smart device that works with Alexa?
- Copy Link
- Report Inappropriate Content
@Stella.Q Thanks, i figured out the problem, I needed relog onto the Kasa app and then everything worked fine. Technial alalysis: Problem exists between brain and hands.
- Copy Link
- Report Inappropriate Content
You are welcome, glad to hear that it works, congrats.^_^
If need any further help, just let us know.
Have a good day.
- Copy Link
- Report Inappropriate Content
@MadPat I guess there is different problem in that.
MadPat wrote
I had to get a new Xfinity router. I have the same name, password, but none of the devices would connect. I deleted and re-did all the devices with the Kasa app and I can control them with the app. Alexa can see them but have the message "Unreachable". I tried resetting the router but not sure which step I missed.
.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1120
Replies: 4
Voters 0
No one has voted for it yet.