HS100 factory reset
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Not sure it's just me, I'm having issues with 2 of my HS100 that none of them worked after a while.
Tried factory reset and i'm getting the wifi light blinking amber fast and continously.
Any idea how can i restore this plug?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Sorry, you mentioned the Wi-Fi LED is blinking orange, which means the plug seems factory-resetting itself.
Please contact the local tech support to check the warranty if a device reset still doesn't help at all:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
Good day.
- Copy Link
- Report Inappropriate Content
Hi,
If the Wi-Fi LED becomes blinking green sometimes, which mean the smart plug is disconnecting from your wireless network, please check the below troubleshooting suggestions to improve the connection:
What should I do if I cannot control my Kasa device?
BTW, what is the model number of your wireless router? Please ensure both your router firmware and this smart plug's firmware are up-to-date.
- Copy Link
- Report Inappropriate Content
Thanks for the reply!
None of my devices are blinking green. It seems like both are bricked.
I'm using Google Wifi for my router.
- Copy Link
- Report Inappropriate Content
Sorry, you mentioned the Wi-Fi LED is blinking orange, which means the plug seems factory-resetting itself.
Please contact the local tech support to check the warranty if a device reset still doesn't help at all:
https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support
Good day.
- Copy Link
- Report Inappropriate Content
@Brook Yes seems like I need to do a RMA.
Thanks for the help.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 3412
Replies: 4
Voters 0
No one has voted for it yet.