Smart Home Community > All Threads > KP400 emitting power when off
< All Threads

KP400 emitting power when off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

KP400 emitting power when off

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
KP400 emitting power when off
KP400 emitting power when off
2021-07-19 00:49:43
Model: KP400  
Hardware Version: V2
Firmware Version: 1.0.6

Hi

I am having an issue with my KP400; it seems the KP400 outputs a very low wattage even when OFF, hence, my led lights still remain slightly dimmed and opened even when OFF.

 

 

Any fix for this?

  0      
 
  0      
 
#1
Options
4 Reply
Re:KP400 emitting power when off
2021-07-26 08:35:37

@Mrpoune Hello, 

Sorry for the delayed reply, may I have a link of the lamp connected to KP400?

If you tried  different home appliances or a different lamp, could it get power as well, many thanks. 

Please manually switch off KP400, press the control button to turn it off, is it the same case? 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#2
Options
Re:KP400 emitting power when off
2021-07-26 20:05:53

@Solla-topee What do you mean a link to the KP400?

 

I've tried manually turning on and off the device. However, even when OFF, my led lights are still slightly lit.

  0  
  0  
#3
Options
Re:KP400 emitting power when off
2021-07-28 11:39:16 - last edited 2021-07-28 11:39:51

@Mrpoune Hello, 

Thank you for your reply. May I know the model of the Led lights or the purchase link of the Led lights?

If you try a different light fixture or lamp and see if other lamps do the same?  Does this happen to both sockets of Kp400?

May I know where did you plug the KP400, can I have a photo showing how did you place the KP400 if possible, thank you. 

As this case is a bit special we'd like to have a specialist  to follow up your case via email, please check your inbox later, thank you.

 

 

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#4
Options
Re:KP400 emitting power when off
2021-08-22 17:12:09
Hi, Sorry for the long delay. My KP400 is exactly placed like in the picture you provided. The LED lights are the following: https://www.amazon.ca/gp/product/B07KCCQCYH/ref=ox_sc_act_title_1?smid=A2LN73PHCTFTIO&psc=1 I am currently connecting them to a WEMO SMART PLUG which works perfectly. Thanks
  0  
  0  
#5
Options

Information

Helpful: 0

Views: 663

Replies: 4

Related Articles
KP400 has no power
960 0
KP400 Unable To Add
1135 2
KP400 Seems to be physically frozen On
437 0
Lost contact with KP400 smart plugs
358 0
Does Smart Plug KP400/KP401 support 220V input?
1284 1
Schedule Override - KP400
470 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.