On numerous occasions now I have had issues where my Kasa spot cameras just stop doing 24/7 recording. I have an SD card in there. I have on a couple occasions formatted the SC card and it will again work, for a little while. Right now I have two cameras. One I also have Kasa Care. That one works perfectly. Fast. I can see my 24/7 recordings, quickly. As well as my cloud recordings. But my other one just spins and has no 24/7 recording history. I bought these because I figured I could go back and watch if needed. Any time I've needed, I've had problems. I do not want to pay $3 extra per cam just to make it work. And I am not even sure if that is why my other camera is working. Could I have a definitely camera?? Other than here, who could I contact about this? Thank you.